{"id":8446,"date":"2022-08-24T08:00:02","date_gmt":"2022-08-24T08:00:02","guid":{"rendered":"https:\/\/adamchristing.com\/?p=8446"},"modified":"2023-01-23T15:27:13","modified_gmt":"2023-01-23T15:27:13","slug":"what-is-rapport-building","status":"publish","type":"post","link":"https:\/\/adamchristing.com\/blog\/what-is-rapport-building\/","title":{"rendered":"Building Rapport 101: What Does It Mean to Build Rapport?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">It&#8217;s a phrase you&#8217;ve heard before, but what <\/span><i><span style=\"font-weight: 400;\">is <\/span><\/i><span style=\"font-weight: 400;\">rapport building?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let&#8217;s talk about this <\/span><b>intangible but utterly vital skill<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>See Related:\u00a0<a href=\"https:\/\/adamchristing.com\/blog\/why-is-it-important-to-stay-calm-under-pressure\/\">8 Reasons to Stay Calm Under Pressure<\/a><\/p>\n<h2><b>First, let&#8217;s define &#8220;rapport.&#8221;<\/b><\/h2>\n<p><a href=\"https:\/\/www.merriam-webster.com\/dictionary\/rapport\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Merriam-Webster<\/span><\/a><span style=\"font-weight: 400;\"> defines &#8220;rapport&#8221; as &#8220;a friendly, harmonious relationship.&#8221; <\/span><b>It basically means getting along with people!<\/b><\/p>\n<p><span style=\"font-weight: 400;\">So, <\/span><b>rapport building is the skill of developing harmonious relationships<\/b><span style=\"font-weight: 400;\">. You are probably building rapport every day. When? Collaborating with new colleagues, bonding with your intramural softball team, making new friends at brewery trivia.<\/span><\/p>\n<h3><b>Think of building rapport as a relationship-themed mosaic art piece.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">From far away, it looks seamless. Up close, however, <\/span><b>it is comprised of many little pieces<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Today, I want to talk about those little pieces that make building rapport what it is.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8450\" src=\"https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/four-colleagues-build-rapport-while-sitting-in-chairs-near-a-window-and-forming-mutual-trust-while-discussing-personal-relationships-and-working-relationships.jpg\" alt=\"Four colleagues build rapport while sitting in chairs near a window and forming mutual trust while discussing personal relationships and working relationships\" width=\"1350\" height=\"900\" srcset=\"https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/four-colleagues-build-rapport-while-sitting-in-chairs-near-a-window-and-forming-mutual-trust-while-discussing-personal-relationships-and-working-relationships.jpg 1350w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/four-colleagues-build-rapport-while-sitting-in-chairs-near-a-window-and-forming-mutual-trust-while-discussing-personal-relationships-and-working-relationships-300x200.jpg 300w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/four-colleagues-build-rapport-while-sitting-in-chairs-near-a-window-and-forming-mutual-trust-while-discussing-personal-relationships-and-working-relationships-1024x683.jpg 1024w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/four-colleagues-build-rapport-while-sitting-in-chairs-near-a-window-and-forming-mutual-trust-while-discussing-personal-relationships-and-working-relationships-768x512.jpg 768w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/four-colleagues-build-rapport-while-sitting-in-chairs-near-a-window-and-forming-mutual-trust-while-discussing-personal-relationships-and-working-relationships-900x600.jpg 900w\" sizes=\"auto, (max-width: 1350px) 100vw, 1350px\" \/><\/span><b>#1: Establishing Connections and Relationships<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Building rapport means building strong relationships. We do this for many reasons:<\/span><\/p>\n<h3><b>Happiness<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">When you get along with people, your day is brighter and easier.<\/span><\/p>\n<h4><span style=\"text-decoration: underline;\"><b>Imagine going into an office every day and seeing people with whom you just don&#8217;t&#8230; gel.<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">You feel uncomfortable approaching their desks. You feel coldness from them when you make a suggestion. You breathe a sigh of relief every day <a href=\"https:\/\/adamchristing.com\/blog\/clock-how-to-be-a-great-emcee\/\">when the clock<\/a> strikes 5pm.<\/span><\/p>\n<h4><span style=\"text-decoration: underline;\"><b>Now, imagine working with a group of people you enjoy!<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">You&#8217;ve asked about their work styles, so you know the best ways to approach them. You bond over mutual interests in visual art and<\/span> <a href=\"https:\/\/www.foodandwine.com\/cooking-techniques\/best-italian-recipes-according-chefs\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Italian food<\/span><\/a><span style=\"font-weight: 400;\">. So your communication is about more than just work. You <\/span><i><span style=\"font-weight: 400;\">laugh<\/span><\/i><span style=\"font-weight: 400;\"> every day. You&#8217;re happy to head home at 5pm, but you are looking forward to seeing these people tomorrow.<\/span><\/p>\n<p><b>The time you&#8217;ve spent building rapport with your coworkers helped you become friendly. Now, your office environment is welcoming and upbeat!<\/b><\/p>\n<h3><b>Community and Safety<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">It may sound odd, but <\/span><b>building rapport is a life survival skill<\/b><span style=\"font-weight: 400;\">. Who do you call on in the case of an emergency? Chances are, it&#8217;s someone with whom you have built rapport.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Maybe your next door neighbors have a key to your home, just in case you get locked out.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Maybe your kids call your best friend from college if they need help and can&#8217;t reach you.<\/span><\/li>\n<\/ul>\n<p><b>The reason you have these people is because you&#8217;ve built rapport with them.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">When you build relationships, you build community. People you can trust and depend on in times of need. People who make you feel like you belong.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8448\" src=\"https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/a-group-of-people-build-rapport-as-they-smile-and-clink-drinks-on-a-rooftop-at-a-work-event-designed-to-help-staff-establish-rapport-and-form-deeper-connections-with-fellow-business-people.jpg\" alt=\"A group of people build rapport as they smile and clink drinks on a rooftop at a work event designed to help staff establish rapport and form deeper connections with fellow business people\" width=\"1350\" height=\"900\" srcset=\"https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/a-group-of-people-build-rapport-as-they-smile-and-clink-drinks-on-a-rooftop-at-a-work-event-designed-to-help-staff-establish-rapport-and-form-deeper-connections-with-fellow-business-people.jpg 1350w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/a-group-of-people-build-rapport-as-they-smile-and-clink-drinks-on-a-rooftop-at-a-work-event-designed-to-help-staff-establish-rapport-and-form-deeper-connections-with-fellow-business-people-300x200.jpg 300w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/a-group-of-people-build-rapport-as-they-smile-and-clink-drinks-on-a-rooftop-at-a-work-event-designed-to-help-staff-establish-rapport-and-form-deeper-connections-with-fellow-business-people-1024x683.jpg 1024w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/a-group-of-people-build-rapport-as-they-smile-and-clink-drinks-on-a-rooftop-at-a-work-event-designed-to-help-staff-establish-rapport-and-form-deeper-connections-with-fellow-business-people-768x512.jpg 768w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/a-group-of-people-build-rapport-as-they-smile-and-clink-drinks-on-a-rooftop-at-a-work-event-designed-to-help-staff-establish-rapport-and-form-deeper-connections-with-fellow-business-people-900x600.jpg 900w\" sizes=\"auto, (max-width: 1350px) 100vw, 1350px\" \/><\/span><b>Professional Development<\/b><\/h3>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/adamchristing.com\/blog\/why-is-rapport-important\/\">Building rapport<\/a> can help you further your career. Trust me, I&#8217;ve built a career out of rapport <a href=\"https:\/\/adamchristing.com\/hire-an-mc-for-corporate-events\/\">as a corporate emcee<\/a>. Think about it:<\/span><\/p>\n<h4><span style=\"text-decoration: underline;\"><b>On your first day of work, you begin to establish rapport with your supervisor.<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">You learn about their background and what brought them to this company. You ask about their family and hobbies.<\/span><\/p>\n<h4><span style=\"text-decoration: underline;\"><b>Through these conversations, you and your supervisor develop a connection.<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">As time goes on, <\/span><b>they think of you for more projects<\/b><span style=\"font-weight: 400;\"> because they like working with you. You begin to get more opportunities, bigger projects. Before long, <\/span><b>you are getting promoted<\/b><span style=\"font-weight: 400;\">!<\/span><\/p>\n<h4><span style=\"text-decoration: underline;\"><b>All of this can happen if you build rapport with people at work.<\/b><\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Have conversations.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Make your goals and interests known.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Get to know your supervisors and colleagues.<\/span><\/li>\n<\/ul>\n<p><b>It makes it easier for them to think of you when opportunities arise.<\/b><\/p>\n<h2><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8454\" src=\"https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/two-colleagues-sit-at-a-desk-establishing-rapport-during-which-time-they-formed-a-mutual-understanding-and-expressed-empathy-toward-each-other.jpg\" alt=\"Two colleagues sit at a desk establishing rapport during which time they formed a mutual understanding and expressed empathy toward each other\" width=\"1350\" height=\"901\" srcset=\"https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/two-colleagues-sit-at-a-desk-establishing-rapport-during-which-time-they-formed-a-mutual-understanding-and-expressed-empathy-toward-each-other.jpg 1350w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/two-colleagues-sit-at-a-desk-establishing-rapport-during-which-time-they-formed-a-mutual-understanding-and-expressed-empathy-toward-each-other-300x200.jpg 300w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/two-colleagues-sit-at-a-desk-establishing-rapport-during-which-time-they-formed-a-mutual-understanding-and-expressed-empathy-toward-each-other-1024x683.jpg 1024w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/two-colleagues-sit-at-a-desk-establishing-rapport-during-which-time-they-formed-a-mutual-understanding-and-expressed-empathy-toward-each-other-768x513.jpg 768w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/two-colleagues-sit-at-a-desk-establishing-rapport-during-which-time-they-formed-a-mutual-understanding-and-expressed-empathy-toward-each-other-900x600.jpg 900w\" sizes=\"auto, (max-width: 1350px) 100vw, 1350px\" \/><\/span><b>#2: Active and Passive Communication<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">I like to think of building rapport like creating a<\/span>\u00a0<a href=\"https:\/\/www.wikihow.com\/Write-a-Recipe\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">recipe<\/span><\/a><span style=\"font-weight: 400;\">. There are many ingredients you can use to create your signature style.<\/span><\/p>\n<h3><b>Let&#8217;s talk about some of the ingredients you can throw into the pot:<\/b><\/h3>\n<h4><span style=\"text-decoration: underline;\"><b>Rapport Building Questions<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">I think <\/span><b>asking questions is the easiest and most effective way to begin building rapport<\/b><span style=\"font-weight: 400;\">. It demonstrates that you care about the person&#8217;s point of view.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Rather than yes or no questions, <\/span><b>ask open ended questions<\/b><span style=\"font-weight: 400;\"> that invite meaningful conversations. Here are a few ideas:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Who is someone in your life that inspires you?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Where would you love to<\/span> <a href=\"https:\/\/travel.usnews.com\/rankings\/worlds-best-vacations\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">travel<\/span><\/a><span style=\"font-weight: 400;\">?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What is a talent or hobby you have that would surprise people?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What is a movie or TV show you saw that really impacted you?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Initial conversations don&#8217;t need to be superficial. They can help you identify a common interest. That interest can be the foundation for really good rapport.<\/span><\/p>\n<h4><span style=\"text-decoration: underline;\"><b>Bonding over common interests<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Okay, you&#8217;ve asked <a href=\"https:\/\/adamchristing.com\/blog\/b-how-to-be-a-great-emcee-build-rapport\/\">rapport building questions<\/a> and identified some common interests.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now what?<\/span><\/p>\n<p><b>Go have some fun!<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Solidify the common ground you&#8217;ve found by <\/span><b>engaging in shared hobbies together<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Scout out the newest brewery in town.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Invite them to play in your intramural<\/span> <a href=\"https:\/\/yoursoccerhome.com\/how-to-play-soccer-a-step-by-step-guide\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">soccer<\/span><\/a><span style=\"font-weight: 400;\"> league&#8217;s game on Sunday.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Spend the afternoon knitting and chatting over chamomile tea.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Whatever floats your boat!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The reason shared experiences are so powerful is because <\/span><b>you create memories<\/b><span style=\"font-weight: 400;\">. You start to associate people with these memories. If the memories are positive, the associations are positive.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8449\" src=\"https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/five-people-build-rapport-with-one-another-as-they-smile-and-drink-coffee-and-establish-trust-while-learning-about-each-others-life-interests-and-business-aspirations.jpg\" alt=\"Five people build rapport with one another as they smile and drink coffee and establish trust while learning about each others life interests and business aspirations\" width=\"1350\" height=\"901\" srcset=\"https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/five-people-build-rapport-with-one-another-as-they-smile-and-drink-coffee-and-establish-trust-while-learning-about-each-others-life-interests-and-business-aspirations.jpg 1350w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/five-people-build-rapport-with-one-another-as-they-smile-and-drink-coffee-and-establish-trust-while-learning-about-each-others-life-interests-and-business-aspirations-300x200.jpg 300w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/five-people-build-rapport-with-one-another-as-they-smile-and-drink-coffee-and-establish-trust-while-learning-about-each-others-life-interests-and-business-aspirations-1024x683.jpg 1024w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/five-people-build-rapport-with-one-another-as-they-smile-and-drink-coffee-and-establish-trust-while-learning-about-each-others-life-interests-and-business-aspirations-768x513.jpg 768w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/five-people-build-rapport-with-one-another-as-they-smile-and-drink-coffee-and-establish-trust-while-learning-about-each-others-life-interests-and-business-aspirations-900x600.jpg 900w\" sizes=\"auto, (max-width: 1350px) 100vw, 1350px\" \/><\/span><span style=\"text-decoration: underline;\"><b>Employee engagement<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Rapport building can take place at work.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Maybe you are a manger looking to strengthen relationships amongst your staff. You feel the work environment could be more friendly and positive. And of course, <\/span><b>when employees are happy, it&#8217;s good for business.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Arrange social events for your employees. G<\/span><b>ive them time to get to know each other outside of team meetings.<\/b><\/p>\n<p><b>However, be careful not to make this feel like forced bonding.<\/b><span style=\"font-weight: 400;\"> Building rapport needs to happen naturally. All you can do is create the opportunity for that to happen.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Don&#8217;t require employees to stay late; arrange an enjoyable event <\/span><b>on paid time<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Offer <\/span><b>activities with a personal twist<\/b><span style=\"font-weight: 400;\"> &#8211; &#8220;get to know you&#8221; bingo, guessing whose baby photo is whose.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Put <\/span><b>conversation starter cards<\/b><span style=\"font-weight: 400;\"> on the tables. That way, people don&#8217;t need to grasp at straws for communication topics. You&#8217;ll have saved time spent dealing with awkwardness.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Have food!<\/b><span style=\"font-weight: 400;\"> Building rapport is always easier over food.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8455\" src=\"https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/three-people-develop-rapport-because-they-know-trust-and-rapport-matter-to-business-partners.jpg\" alt=\"Three people develop rapport because they know trust and rapport matter to business partners\" width=\"1350\" height=\"900\" srcset=\"https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/three-people-develop-rapport-because-they-know-trust-and-rapport-matter-to-business-partners.jpg 1350w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/three-people-develop-rapport-because-they-know-trust-and-rapport-matter-to-business-partners-300x200.jpg 300w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/three-people-develop-rapport-because-they-know-trust-and-rapport-matter-to-business-partners-1024x683.jpg 1024w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/three-people-develop-rapport-because-they-know-trust-and-rapport-matter-to-business-partners-768x512.jpg 768w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/three-people-develop-rapport-because-they-know-trust-and-rapport-matter-to-business-partners-900x600.jpg 900w\" sizes=\"auto, (max-width: 1350px) 100vw, 1350px\" \/><\/span><b>Okay, but does rapport building need to involve&#8230; talking?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Actually, no! There are many ways to build rapport that don&#8217;t involve saying a word. Let&#8217;s talk about them.<\/span><\/p>\n<h4><span style=\"text-decoration: underline;\"><b>The art of active listening<\/b><\/span><\/h4>\n<p><b>Active listening means fully paying attention while listening to someone speak<\/b><span style=\"font-weight: 400;\">. It means being invested in what they are saying.<\/span><\/p>\n<p>And everyone needs to do it. Even in my <a href=\"https:\/\/adamchristing.com\/hire-an-mc-for-corporate-events\/\">role as an event emcee<\/a>, I have to actively listen to clients, audience members, and more.<\/p>\n<p><span style=\"font-weight: 400;\">It can be pretty difficult to listen actively. There are lots of distractions! The view out the window, the sound of colleagues talking down the hall. <\/span><i><span style=\"font-weight: 400;\">Your own thoughts.<\/span><\/i><\/p>\n<p><b>But if you actively listen, a few things will happen:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You will learn about that person&#8217;s perspective in a deeper way.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You will be more likely to remember what they have said to you.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You will be more likely to find common ground and build trust.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Becoming an active listener takes intentionality. Until it becomes second nature, you will need to practice! Before entering into a conversation, set your intention.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">I will actively listen.<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">I will learn about this person.<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">I am curious about them.<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">I care about what this person has to say.<\/span><\/i><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8452\" src=\"https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/six-coworkers-build-good-rapport-and-a-strong-relationship-with-one-another-as-they-establish-connection-over-a-silly-video-at-their-business-office.jpg\" alt=\"Six coworkers build good rapport and a strong relationship with one another as they establish connection over a silly video at their business office\" width=\"1350\" height=\"900\" srcset=\"https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/six-coworkers-build-good-rapport-and-a-strong-relationship-with-one-another-as-they-establish-connection-over-a-silly-video-at-their-business-office.jpg 1350w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/six-coworkers-build-good-rapport-and-a-strong-relationship-with-one-another-as-they-establish-connection-over-a-silly-video-at-their-business-office-300x200.jpg 300w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/six-coworkers-build-good-rapport-and-a-strong-relationship-with-one-another-as-they-establish-connection-over-a-silly-video-at-their-business-office-1024x683.jpg 1024w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/six-coworkers-build-good-rapport-and-a-strong-relationship-with-one-another-as-they-establish-connection-over-a-silly-video-at-their-business-office-768x512.jpg 768w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/six-coworkers-build-good-rapport-and-a-strong-relationship-with-one-another-as-they-establish-connection-over-a-silly-video-at-their-business-office-900x600.jpg 900w\" sizes=\"auto, (max-width: 1350px) 100vw, 1350px\" \/><\/span><span style=\"text-decoration: underline;\"><b>The importance of body language<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Ursula (from<\/span> <a href=\"https:\/\/www.imdb.com\/title\/tt0097757\/\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">The Little Mermaid<\/span><\/i><\/a><span style=\"font-weight: 400;\">) was right! Body language is an essential part of building rapport.<\/span><\/p>\n<p><b>Your body movements say a lot. Here are a few examples of what I mean:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your <\/span><b>hands are crossed over your chest<\/b><span style=\"font-weight: 400;\"> while someone speaks to you. This may communicate that you are disinterested and uncomfortable.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You <\/span><b>avoid eye contact<\/b><span style=\"font-weight: 400;\"> with the person. This may communicate that you would rather be doing something else right now.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You <\/span><b>don&#8217;t face the person head-on<\/b><span style=\"font-weight: 400;\">. Instead, you are shifting and facing other directions. This may communicate that speaking with them is not your focus.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">How do you think all of this makes the other person feel? Probably not too good. Have some empathy when you <a href=\"https:\/\/adamchristing.com\/blog\/audience-rapport\/\">try to establish rapport<\/a>.<\/span><\/p>\n<p><b>Instead, let&#8217;s use body language and facial expressions to build good rapport!<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Maintain <\/span><b>good posture<\/b><span style=\"font-weight: 400;\">. It shows that you are engaged in the conversation.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keep your <\/span><b>facial expressions focused on the person<\/b><span style=\"font-weight: 400;\"> with whom you are speaking. If they say something important and your face doesn&#8217;t change, it&#8217;s pretty clear you weren&#8217;t listening.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Have <\/span><b>approachable body language<\/b><span style=\"font-weight: 400;\">. Keep your arms loose and open. Face the person directly. Look them in the eyes when they speak. All of this communicates, &#8220;I care about what you are saying.&#8221;<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">All of this helps you <\/span><b>establish a two way connection<\/b><span style=\"font-weight: 400;\">. If you are a good listener for them, they will want to be the same for you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8451\" src=\"https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/one-person-sitting-at-computer-and-one-person-standing-build-life-long-relationship-with-each-other-through-good-communication-understanding-and-empathy.jpg\" alt=\"One person sitting at computer and one person standing build life long relationship with each other through good communication understanding and empathy\" width=\"1350\" height=\"900\" srcset=\"https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/one-person-sitting-at-computer-and-one-person-standing-build-life-long-relationship-with-each-other-through-good-communication-understanding-and-empathy.jpg 1350w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/one-person-sitting-at-computer-and-one-person-standing-build-life-long-relationship-with-each-other-through-good-communication-understanding-and-empathy-300x200.jpg 300w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/one-person-sitting-at-computer-and-one-person-standing-build-life-long-relationship-with-each-other-through-good-communication-understanding-and-empathy-1024x683.jpg 1024w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/one-person-sitting-at-computer-and-one-person-standing-build-life-long-relationship-with-each-other-through-good-communication-understanding-and-empathy-768x512.jpg 768w, https:\/\/adamchristing.com\/wp-content\/uploads\/2022\/08\/one-person-sitting-at-computer-and-one-person-standing-build-life-long-relationship-with-each-other-through-good-communication-understanding-and-empathy-900x600.jpg 900w\" sizes=\"auto, (max-width: 1350px) 100vw, 1350px\" \/><\/span>Bonus:\u00a0<a href=\"https:\/\/adamchristing.com\/blog\/what-is-event-management\/\">Back to Basics: What is Event Management?<\/a><\/p>\n<h2><b>#3: Flexibility and Vulnerability<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Let&#8217;s get honest here: <\/span><b>developing rapport can be a scary process<\/b><span style=\"font-weight: 400;\">. Even if you&#8217;re <a href=\"https:\/\/adamchristing.com\/blog\/what-is-the-role-of-the-master-of-ceremonies\/\">acting as a master of ceremonies<\/a>. This is because it takes vulnerability &#8211; you have to open up to people.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Remember what we said about active listening? It&#8217;s a vital part of connecting with others. But in order to build rapport, all parties involved need to open up. It&#8217;s a two-way street.<\/span><\/p>\n<h3><b>Here are my tips to help you design strategies for getting comfortable with vulnerability:<\/b><\/h3>\n<h4><span style=\"text-decoration: underline;\"><b>Think of it as a learned skill<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">When you learn skills in school or at work, it&#8217;s sort of&#8230; clinical.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If it helps, think of getting vulnerable similarly. <\/span><b>It&#8217;s a tool you are developing to improve your communication skills.<\/b><span style=\"font-weight: 400;\"> It requires that you feel uncomfortable sometimes, but that goes for any new skill!<\/span><\/p>\n<h4><span style=\"text-decoration: underline;\"><b>It is an exciting opportunity<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">To develop rapport, <\/span><b>you need enthusiasm<\/b><span style=\"font-weight: 400;\"> about connecting with others. Vulnerability will help you form those connections!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you feel nervous to strike up conversation with someone, <\/span><b>think of the great outcomes that could happen:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You might make a new friend.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You might learn something amazing from this person.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You might get ahead in your business.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The possibilities are endless!<\/span><\/p>\n<h4><span style=\"text-decoration: underline;\"><b>You get what you give<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Demonstrate a willingness to listen to the other person&#8217;s needs, and they will do so for you. You may not want to open up right now. But there will come a day when you need support in the same way you&#8217;ve helped others.<\/span><\/p>\n<h2><b>Let&#8217;s Wrap This Up!<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">I hope this blog has given you a solid foundation for building rapport. Luckily, you have unlimited access to online tools to hone your skills.<\/span><\/p>\n<p><b>Let&#8217;s review what rapport building is:<\/b><\/p>\n<p><b><i>#1: Establishing connections and relationships<\/i><\/b><\/p>\n<p><b><i>#2: Active and passive communication<\/i><\/b><\/p>\n<p><b><i>#3: Flexibility and vulnerability<\/i><\/b><\/p>\n<p><span style=\"font-weight: 400;\">You are on your way to creating rapport like a pro!<\/span><\/p>\n<p>Keep Reading:\u00a0<a href=\"https:\/\/adamchristing.com\/blog\/how-to-build-rapport\/\">The Basics of Building Rapport<\/a><\/p>\n<p>\u2014<\/p>\n<p><em><a href=\"https:\/\/adamchristing.com\/\">Adam Christing<\/a>\u00a0has been called \u201cThe Tom Brady of emcees.\u201d He has hosted more than 1,000\u00a0<a href=\"https:\/\/adamchristing.com\/hire-an-mc-for-corporate-events\/\">company meetings<\/a>,\u00a0<a href=\"https:\/\/adamchristing.com\/hire-funny-keynote-motivational-speakers\/\">special events<\/a>,\u00a0<a href=\"https:\/\/adamchristing.com\/corporate-comedian-entertainer\/\">gala celebrations<\/a>, and more. He is the\u00a0<a href=\"https:\/\/adamchristing.com\/author\/\">author of several books<\/a>\u00a0and founder of\u00a0<a href=\"https:\/\/cleancomedians.com\/hire-a-master-of-ceremonies\/\">CleanComedians.com<\/a>.<\/em>\u00a0<em>For more event tips, follow Adam Christing on\u00a0<a href=\"https:\/\/www.instagram.com\/adamchristing\/?hl=en\">Instagram<\/a>,\u00a0<a href=\"https:\/\/www.facebook.com\/AdamChristing\/\">Facebook<\/a>,\u00a0<a href=\"https:\/\/www.pinterest.com\/adamchristing\/\">Pinterest<\/a>,\u00a0<a href=\"https:\/\/www.linkedin.com\/in\/adam-christing\">LinkedIn<\/a>, and\u00a0<a href=\"https:\/\/www.youtube.com\/watch?v=Ide5OJTq4VE\">YouTube<\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It&#8217;s a phrase you&#8217;ve heard before, but what is rapport building? Let&#8217;s talk about this intangible but utterly vital skill. See Related:\u00a08 Reasons to Stay Calm Under Pressure First, let&#8217;s define &#8220;rapport.&#8221; Merriam-Webster defines &#8220;rapport&#8221;&#8230;<\/p>\n","protected":false},"author":1,"featured_media":8453,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[31,44],"tags":[141,95,145,94],"class_list":{"0":"post-8446","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-inspiration","8":"category-post","9":"tag-building-relationships","10":"tag-building-trust","11":"tag-communication","12":"tag-rapport"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Building Rapport 101: What Does It Mean to Build Rapport? | Adam Christing<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/adamchristing.com\/blog\/what-is-rapport-building\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Building Rapport 101: What Does It Mean to Build Rapport? | Adam Christing\" \/>\n<meta property=\"og:description\" content=\"It&#8217;s a phrase you&#8217;ve heard before, but what is rapport building? 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